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Business Policies

What to know before your visit.

Please fill out the New Client Intake Form included in your appointment confirmation email at least 24 hours in advance of your session. Cancelling or rescheduling can be done via your confirmation or reminder emails.

Appointment Deposits

All appointment deposits are non-refundable. If you need to cancel or reschedule your appointment, and you do so at least 24 hours prior to your scheduled time, your deposit will be held and applied to your next appointment. However, if you cancel or reschedule within 24 hours of your appointment, your deposit will be forfeited.

Cancellation Policy

  • Sometimes things happen and you have to cancel or reschedule your appointment, and that's OK — there is no fee if the appointment is cancelled at least 24 hours prior to your appointment.
  • Any appointment cancellations within 24 hours prior to the appointment time will result in a 50% charge of the reserved service amount.
  • Failure to arrive for your appointment (no-show) or a cancellation within 2 hours will result in a 100% charge of the reserved service amount.

Rescheduling Policy

If you request that an appointment be rescheduled within the 24-hour window prior to your appointment time, a service fee of $25 will be deducted from your initial 50% deposit.

Arriving Late

Out of respect and consideration of my time and other clients, please plan to be on time. Arrive 10–15 minutes early for any appointment in order to get the full time scheduled. If you arrive right on time or late, I can only give you whatever time remains of your appointment, and you will be responsible to pay the full length of the session you requested.

This time is scheduled just for you and only you, which is why I require a 50% appointment deposit and credit card on file to reserve and guarantee your appointment. I also reserve the right to require pre-payment for all future appointments due to numerous violations of the 24-hour cancellation policy or a no call/no show on an appointment.

Your comfort and satisfaction is my top priority! If you have any questions, please let me know — I look forward to meeting you.